Digital Customer Experience News
News commentary and articles relating to Digital Customer Experience and digital business from Pelatis Online.
- All
- Networking for Business
- Selling
- selling online
- SEO
- Training
- User Experience
- Web design
- Website planning

Cowboy Web Builders?

- Nigel T Packer·
- 7th April 2021 8:04 pm·

Removing the Roadblocks in the Customer Experience journey.

- Nigel T Packer·
- 11th December 2020 2:22 pm·
- SEO ·

Website Findability – Search Engine Optimisation Training

- Nigel T Packer·
- 10th May 2019 1:21 pm·

Digital Presence

- Nigel T Packer·
- 7th May 2019 3:59 pm·
- Selling ·

Selling Refrigerators to Eskimos.

- Nigel T Packer·
- 25th April 2019 10:37 am·

How well do you know your Customers?

- Nigel T Packer·
- 27th February 2019 1:26 pm·

Cowboy Web Builders?
Website planning and Cowboy web builders? By Nigel T Packer What do you think of your web builder? Over the last few years we have quietly,

Removing the Roadblocks in the Customer Experience journey.
Road rage is a common feature on todays roads and motorways. The frustration of motorists wanting to get to their destination faced with roadblocks, distractions

Website Findability – Search Engine Optimisation Training
No matter how good your website is, if it cannot be found by customers then it will not get sales. The Internet High Street Just

Digital Presence
Digital Presence So you meet someone at a networking event. They take your business card and maybe some other marketing materials. If they are in

Selling Refrigerators to Eskimos.
We have all heard the expression, and there are other metaphors out there, “So good, they could sell refrigerators to Eskimos”. If we were all

How well do you know your Customers?
In a way I am lucky, lucky enough to have lived in two ages. The age of the internet and the age before the internet

The Website Promoters Advent Calendar – Day 2
With the list of customer groups, you penned in yesterday’s task look through them and select the most profitable user group or the one that

The Website Promoters Advent Calendar 2016
Well it’s December 1st 2016 and I was thinking that everyone will be opening their first box in the advent calendar for a piece of

Why you just can’t do what the big brands do!
Why you just can’t do what the big brands do! Clients and businesses, I work with, in the planning or troubleshooting stages of their web

Black Friday UK sales to exceed £6.5 Billion… how much will you be getting?
As an online ecommerce website owner, Black Friday is a peak time in your annual sales targets. Are you ready for the online avalanche and

Website SEO Audit
Website SEO audit… If you don’t know what is wrong with your website, you can’t fix it. You have paid the web designer and the website has been online for

Is your Website Working for your Business?
Your company’s business website does many jobs. It is your company’s advertisement, brochure, receptionist and sales representative. Most buyers no longer bother to save printed

Customer service and Websites
Customer service and Websites Customer service is defined as: ‘The provision of service to customers before, during and after a purchase’. Unfortunately, when it comes to

Commissioning a website
What would you get if you ordered your food the same way you commission a website? When it comes to commissioning a website, finding a