Digital Customer Experience News
News commentary and articles relating to Digital Customer Experience and digital business from Pelatis Online.
- Networking for Business
- selling online
- User Experience
- Web design
- Website planning
Cowboy Web Builders?
Removing the Roadblocks in the Customer Experience journey.
- SEO ·
Website Findability – Search Engine Optimisation Training
- Selling ·
Selling Refrigerators to Eskimos.
Road rage is a common feature on todays roads and motorways. The frustration of motorists wanting to get to their destination faced with roadblocks, distractions
No matter how good your website is, if it cannot be found by customers then it will not get sales. The Internet High Street Just
John Edwards was Managing Director at a small packaging company I joined in 1990 as the Production Manager. I threw myself into the business and
The best laid plans of men and mice. At the beginning of December I started an advent calendar for those who wish to promote their
Customer scenarios. Have you ever wondered what the customer is doing at the time they are looking for your product or service – the customer
Yesterday’s task was quite straight forward and was a compilation of your services or products. Today’s task is a little more complex – What do
Having completed the one customer persona from yesterday’s task build your library of personas and add extra insights and information to them as you find