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Your company’s business website does many jobs. It is your company’s advertisement, brochure, receptionist and sales representative. Most buyers no longer bother to save printed literature, instead making an assumption that they will be able to find the same information – and more – on your website. Customers use the internet in a demand-driven way, …
Customer service and Websites Customer service is defined as: ‘The provision of service to customers before, during and after a purchase’. Unfortunately, when it comes to websites the only customer service that can be identified is after a purchase is made. Returns and complaints information is dealt with in the terms and conditions with no thought …
What would you get if you ordered your food the same way you commission a website? When it comes to commissioning a website, finding a web developer is just the start. If you want a brilliant website, you’re going to have to put some serious thought into it yourself. I had arrived early at my …
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