Cowboy web designers

Cowboy Web Builders?

Website planning and Cowboy web builders? By Nigel T Packer What do you think of your web builder? Over the last few years we have quietly, but at every opportunity, been asking this question to business owners, marketing directors and executives responsible for their company website.  Whether for website business planning, commissioning, or maintaining their online presence. We …

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Road blocks on the customer journey

Removing the Roadblocks in the Customer Experience journey.

Road rage is a common feature on todays roads and motorways.  The frustration of motorists wanting to get to their destination faced with roadblocks, distractions and misdirection. Have you ever considered this is the experience of your customers when they are setting off on their purchasing journey to your website?  Do they encounter detours and …

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