07989300264

Digital Customer Experience

“In the two-dimensional, anonymous, self-service environment of the internet, understanding digital customer experience is essential for business success.”

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Digital Customer Experience Audits

“You cannot resolve customer experience issues in your digital assets, if you don’t know what is wrong.”

Through our proprietary digital customer experience audit processes, we learn about your customers and the difficulties they experience finding and journeying to your website through your digital assets. 

Your Audit report explains why you have customer barriers and provides solutions and recommendations to remove the blockages to provide an easy pathway for your customers.

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07989 300264

Digital customer experience audit

Your Digital Customer Experience Audit

Curious?  Want to find out more?  

Go to our Audit page
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Digital Customer Experience Training

"The only thing worse than training your employees and having them leave is not training them and having them stay." Henry Ford

Our approach to digital customer experience training is different.  

We design training courses that provide the skills your team need to further your business goals.

Your Digital Customer Experience Training

Curious?  Want to find out more?  

Go to the training page

Digital Customer Experience Consultancy

"Digital customer experience should be a starting point, not an afterthought." Nigel T Packer

Our approach to digital customer experience training is different.  

We design training courses that provide the skills your team need to further your business goals.

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Your Digital Customer Experience Consultation

Curious?  Want to find out more?  

Go to the Consultancy page
Business conference speaker and Digital customer experience trainer

Digital Customer Experience Speaker

"Engage, Educate, and Entertain. These are my three objectives in getting the message across." Nigel T Packer.

Presentations from short, punchy and point-making sessions, to one-hour or more (and of course whole-day seminars or workshops).  Perhaps it’s a conference presentation, keynote speaker or an expert panel.

Go to the Business speaker page

What Our Clients Say

Comments from clients are always a pleasure to read.  They will raise your sprits.

Here are a selection of some of the hundreds of comments from our clients.

Nigel and his company provide services that give your business the edge when it comes to attracting people to your website, making sure they get the information they need, ensuring the experience is beneficial and that most important of aspects for all of us... securing business!
Roy Alkin
CEO Wolfstone
It is with great pleasure that I recommend Nigel T Packer and his professional services to anyone seriously interested in advancing their business and understanding of current digital trends and how they are shifting the way we think, act and communicate.
Tina Zuko
Managing Director Eurotranslate
One thing that’s great about Nigel is that he stays in touch and takes a genuine interest in how things are going. We also enjoy his engaging training style and great sense of humour. It makes intensive training fun, rather than sleep-inducing, which ensures that when he imparts his expert knowledge, it actually sinks in! I wouldn't hesitate to recommend Nigel's services.
Rachel Coleman
Director at ALM Translations

Our Expert Team

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Business conference speaker Nigel T Packer on stage presenting Internet marketing to a business audience

Nigel T Packer

Senior Digital Customer Experience Consultant

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Our Recent Projects

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View All Projects

A Great Mega Project

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High Tower Building

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Skyscraper Project

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National Museum

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Skyscraper Tower

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Big Company Headquarter

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Our latest blogs

Cowboy web designers

Cowboy Web Builders?

Website planning and Cowboy web builders? By Nigel T Packer What do you think of your web builder? Over the last few years we have quietly, but at every opportunity, been…
Nigel T Packer
  • Nigel T Packer·
  • April 2021·
Nigel T Packer digital presence on LinkedIn

Digital Presence

Digital Presence So you meet someone at a networking event.  They take your business card and maybe some other marketing materials.  If they are in any way interested, what do…
Nigel T Packer
  • Nigel T Packer·
  • May 2019·
Digital Marketing and SEO event presentation

Selling Refrigerators to Eskimos.

We have all heard the expression, and there are other metaphors out there, “So good, they could sell refrigerators to Eskimos”. If we were all that good, then there would…
Nigel T Packer
  • Nigel T Packer·
  • April 2019·

Contact us: 07989 300264



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