Digital Customer Experience
“In the two-dimensional, anonymous, self-service environment of the internet, understanding digital customer experience is essential for business success.”
Digital Customer Experience Audits
“You cannot resolve customer experience issues in your digital assets, if you don’t know what is wrong.”
Through our proprietary digital customer experience audit processes, we learn about your customers and the difficulties they experience finding and journeying to your website through your digital assets.
Your Audit report explains why you have customer barriers and provides solutions and recommendations to remove the blockages to provide an easy pathway for your customers.
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07989 300264


Digital Customer Experience Training
"The only thing worse than training your employees and having them leave is not training them and having them stay." Henry Ford
Our approach to digital customer experience training is different.
We design training courses that provide the skills your team need to further your business goals.
Digital Customer Experience Consultancy
"Digital customer experience should be a starting point, not an afterthought." Nigel T Packer
Our approach to digital customer experience training is different.
We design training courses that provide the skills your team need to further your business goals.

Your Digital Customer Experience Consultation
Curious? Want to find out more?

Digital Customer Experience Speaker
"Engage, Educate, and Entertain. These are my three objectives in getting the message across." Nigel T Packer.
Presentations from short, punchy and point-making sessions, to one-hour or more (and of course whole-day seminars or workshops). Perhaps it’s a conference presentation, keynote speaker or an expert panel.
What Our Clients Say
Comments from clients are always a pleasure to read. They will raise your sprits.
Here are a selection of some of the hundreds of comments from our clients.



Our Recent Projects
A Great Mega Project
High Tower Building
Skyscraper Project
National Museum
Skyscraper Tower
Big Company Headquarter
Our latest blogs

Cowboy Web Builders?
- Nigel T Packer·
- April 2021·

Removing the Roadblocks in the Customer Experience journey.
- Nigel T Packer·
- December 2020·

Website Findability – Search Engine Optimisation Training
- Nigel T Packer·
- May 2019·

Digital Presence
- Nigel T Packer·
- May 2019·
- Selling ·

Selling Refrigerators to Eskimos.
- Nigel T Packer·
- April 2019·

How well do you know your Customers?
- Nigel T Packer·
- February 2019·